Face à l’accélération de l’épidémie de Coronavirus, et compte tenu des mesures annoncées par le Gouvernement Français, nous avons réorganisé nos services. Afin d’assurer la continuité et la qualité de nos services, nous avons mobilisé nos équipes et mettons tout en œuvre afin de vous apporter une réponse dans les meilleurs délais. Toutefois, malgré nos efforts, nous vous informons que les délais de traitement de votre demande pourront être allongés. Durant cette période exceptionnelle, vous pourrez nous contacter uniquement par échanges email sinistres@gritchen.fr ou via notre site « declare.fr » Nous comptons sur votre compréhension et votre fidélité et restons à votre disposition pour toute question.

Privacy policy

Confidentiality of e-commerce

We are the only owners of the information collected on our online sales sites. Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, beyond that which is necessary to respond to a request and / or transaction.

Disclosure to third parties

We do not sell, trade, or transfer your identifiable personal information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, as long as these parties agree to keep this information confidential.
We believe that it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, alleged fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions of use, or when the law compels us to do so.
Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

Protection of information

We implement a variety of security measures to safeguard the security of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your offline information. Only employees who need to perform specific work (for example, billing or customer service) have access to identifiable personal information. Computers and servers used to store identifiable personal information are kept in a secure environment.
The banking data from transactions paid by bank card is never in the possession of Gritchen Affinity, since banking information is entered directly on the website of our banking partner, Société Générale.

Do we use cookies?

Yes. Our cookies improve access to our site and identify regular visitors. In addition, our cookies improve the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to identifiable personal information on our site.

Unsubscribe

We use the email address you provide to send you information and updates about your order, company news on an occasional basis, information on related products, and so on. If, at any time, you wish to unsubscribe from these newsletters and stop receiving emails, detailed instructions on how to unsubscribe are included at the bottom of each email.

Data collected and transmitted by our distribution partners

For insurance sold through our distributor partners (B2B2C sales), we use the contact information provided solely for proper implementation of insurance contracts and only for information purposes of the insured (sending his nominative insurance certificate and a copy of the terms and conditions of insurance). Information collected in this manner is not used for advertising purposes and is not, therefore, resold or transferred to third parties other than for proper management of the contract. (insurance company)

Consent

By using our site, you consent to our policy on confidentiality.

Others